Once you’re in Safe Mode, you should see if Firefox is working and then restart the system to resume normal boot.Īlternatively, you can put just the browser itself into Safe Mode - or Troubleshooting Mode - by holding down the Option key when launching the app. The process is different for Apple silicon and Intel Macs, so you should ensure that you use the method appropriate to your model. If Firefox is still crashing after an update, you can try booting your Mac into Safe Mode. From here, you can see if your browser is up-to-date and install any available updates. If a “Firefox quit unexpectedly” warning appears, the first thing you should do is check for updates by going to the Firefox menu in the top left corner of the screen and selecting About Firefox. But you can take steps to identify the root cause and remedy the issue. If Firefox keeps crashing, anything from out-of-date software to a faulty plugin could be causing the problem.

Restart Firefox What to do when Firefox keeps crashing Uncheck the box beside Use recommended performance settings and then uncheck Use hardware acceleration when availableģ.

Go to Firefox → Preferences → General and scroll down to PerformanceĢ. If you’re able to open Firefox, you can try turning off Hardware Acceleration by following these steps:ġ. Reopen Firefox Turn off hardware acceleration In the profile folder, rename places.sqlite to and places.sqlite-journal to if it existsĥ. Open the fault-release folder and quit Firefox completelyĤ. Alternatively, you can locate this folder in ~/Library/Application Support/Firefox/Profilesģ. Locate the Profile Folder section in the Application Basics table and click Show in Finder. In the top menu bar, click Help → More Troubleshooting InformationĢ. Here’s how to reset the places database when Firefox keeps freezing:ġ. You can create a new database if you don’t mind losing today’s history and bookmarks. If your browser keeps freezing at random, Firefox’s places database may be corrupted. Click Clear Downloads Create new places database Click the Library button and select DownloadsĢ. If Firefox freezes when you try to download a file, clearing your download history may resolve the issue:ġ. When Firefox keeps freezing for no apparent reason, following the right troubleshooting steps is the surest way to fix the problem. Steps to take when Firefox keeps freezing Luckily, every problem has a solution, and you can take steps to get Firefox running smoothly again. When issues continue and your browser doesn’t function as expected, productivity suffers. However, sometimes things can go wrong, and freezing and crashing can bring your session to a sudden halt. Firefox is a slick and functional browser that generally works well on Mac.

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